We are consultants who apply direct marketing methods, media and metrics to resolve marketing challenges. While some of what we have done has resulted in the development of the printed or online materials on view in this portfolio, the bulk of our efforts consist of planning, guidance and strategic development. Of course, these are intangibles, not easily represented in graphic forms.

Each example is the visual embodiment of an extensive thought process undertaken to mitigate a complex marketing problem.

A case in point?

      A case in point is a manufacturer that sells products through a multi-layered channel system with
      no direct access to their product?s end users. They wanted to retain their customers? long-term loyalty
       in the face of aggressive competition and a declining marketplace.

      There were two inherent problems to overcome to achieve their stated goals. Individual customers ?
      not broad market segments ? had to be identified, including their contact addresses. Additionally accurate,
      actionable customer profiles had to be defined to gain an understanding of what would trigger their loyalty
      and on-going patronage.

      The solution began with in-store displays where customers were given an incentive to identify themselves
      using ?take-one? mail-in rebate forms. The resulting names were enhanced with household data that was then
      analyzed to create clear profiles of the manufacturer?s core market segments. A result of the analysis was the
      creation of a loyalty program catering to the interests of the newly identified customers.

      What you see is the resulting direct mail package that invited individuals to activate their "already existing"
      membership in ?The Dewar?s Highlander Clan.?

Our portfolio includes representative examples of work we developed for a variety of clients over a period of time. It is not intended to be all-inclusive. It is intended to showcase our diverse expertise as it has been applied over a broad spectrum of industries to resolve wide-ranging marketing challenges.

We welcome the opportunity to discuss your challenges and how we can provide measurable, actionable solutions to help achieve your organization?s goals.